Shipping policy
Shipping Policy
Last updated: August 16, 2026
Processing Time
All orders are processed and shipped within 24 hours of purchase. Orders placed on weekends or holidays will be processed the next business day.
Delivery Time
Once shipped, orders typically arrive within 7-10 business days, depending on your location. You'll receive a tracking number by email as soon as your order ships, so you can follow its journey every step of the way.
Order Tracking Timeline
- Ordered — confirmed and processing
- Order Ready — packed and handed to carrier (typically 1-2 days after order)
- Delivered — arrives at your door (typically 7-10 business days after order)
Shipping Rates
Shipping costs are calculated at checkout based on your location. Free shipping may apply on qualifying orders — any current promotions will be shown at checkout.
International Shipping
We currently ship to [list countries/regions you serve]. International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Delays
While we do our best to meet estimated delivery windows, delays can occasionally occur due to high order volume, weather, customs processing, or carrier issues beyond our control. We appreciate your patience and will keep you updated if a significant delay affects your order.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer. If you notice an error after placing your order, contact us immediately at handfantumbler@gmail.com and we'll do our best to update it before it ships.
Lost or Missing Packages
If your tracking shows delivered but you haven't received your package, please check with neighbors and your local carrier first. If it's still missing after 48 hours, contact us at handfantumbler@gmail.com and we'll help investigate.
Questions?
Reach out anytime at handfantumbler@gmail.com — we're happy to help.